Ticketing system for social media posts
Respondo uses a ticket approach (similar to Zendesk) to social media. You can filter tickets by status and search them by author name or content.
Authentication is handled exclusively with OAuth. This allows users to easily sign in with just one click using one of their social accounts.
After navigating to the Tickets page of
the authenticated brand, you can choose between
Open tickets and
Every time somebody mentions the brand’s handle on any social network that is
currently integrated with that brand’s Respondo, a new ticket is created under